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USA Diamonds.net - Privacy Policy Satisfaction Guaranteed Your privacy is vital to our long-term relationship with you. Preserving your privacy is just one part of our mission to provide you with highly personalized service. We hope that, like many of our customers, you will want to provide information about yourself to USA Diamonds.net. The goal is to help us make the time you spend with USA Diamonds.net a more rewarding and individualized experience. When you share information with us, you enable us to provide services otherwise unavailable. Examples include personalized reminders you may request to be emailed to you and others about upcoming birthdays, anniversaries and other milestones. You will also receive personalized recommendations based on your prior purchases. If you wish to make changes to your personal information click on My Account Information located at the top of the site or under Customer Service, at any time to update your profile. You may be required to login to aupdate specific account information. Whether or not you use all of our personal services, we pledge to preserve your privacy. Return Policy We want you to be absolutely satisfied with your jewelry. Wear it. Enjoy it. Show it off. If within 30 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked. However all products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for exchange or refunds. Should your merchandise become defective within 90 days following your purchase date, we will gladly accept the item back to our warehouse and have a jeweler professionally inspect it and determine the proper course of action. USA Diamonds.net stands behind their merchandise and will try to repair it first - and should that not be possible, we will replace the item with a brand new one. In the event that we are unsuccessful in repairing or replacing the item due to a lack of stock or a discontinued item, we will issue a full refund against the item in the same form of payment that was initially used to purchase the item. Repairs and replacements within the 90 day warranty period are free of charge to our customers. However products which have been modified by another 3rd party jeweler or abused will not be covered under our free repair warranty. In the event that you have exceeded our 90 day warranty period, USA Diamonds.net will gladly repair your items. The return to us is free but the repair costs will be quoted to you before we begin the work and should you accept them, only then will we charge your account and proceed with the repairs. Should you choose not to repair the item, we will ship your item back to you at no additional cost. All Free Gifts with purchase must be returned with products which are to be refunded. Refunds are not granted to products which are not returned with the free gift. Promotions and Discount policy A promotion code provides the user with a specified discount. This amount can be calculated in various ways as determined by the type of promotion. Usually there is a dollar value or percent value discount on the USA Diamonds.net selling price (Discount Price). Promotion codes are applied to specific items in a shopping bag and given to users at the conclusion of the checkout process. Discounts do not apply to taxes, shipping and handling charges or any similar processing charges. Promotion codes are not applicable on Sale Priced Items (My Price) such as clearance products and hot deals which already include a significant discount. Promotion code discounts are non-combinable with other offers or on top of previous discounts or sales. Limit one promotion code per customer per sale. If this merchandise is returned, any allotted discounts will be first deducted from the value of the returned item prior to any refund or credit. USA Diamonds.net may choose to modify any promotion or discount without prior notice. One coupon per customer only. Pricing Definitions Retail Value: The Retail Value on the USA Diamonds.net website is indicated as the figure at which USA Diamonds.net believes that the same product or a comparable product would be offered by other online or offline jewelry stores and retailers. The USA Diamonds.net Retail Value is only a representative value and may not be the prevailing retail price in every community. Discount Price: This price is the every day low price offered to the USA Diamonds.net customers at large before any direct or promotional discounts have been applied. This price is extremely competative and usually lower than the competitions. My Price: My price is usually indicated when a direct discount is being applied to the My Price. My Price Products cannot have a discount promotion code applied to them. My Priced products usually offer unprecedented discount savings.
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